Updated: May 24, 2018
If you have questions about our practices or any of your rights described below, you may contact us at support@Sahaba.com. This inbox is actively monitored and managed so that we can deliver an experience you can trust.
1. Who we are, our Services and our Website
1.1 Sahaba offers a variety of services to customers ("you") which range from hosting and website services (including shared, VPS, and dedicated hosting, WordPress hosting (the "Hosting Services")), cloud services (Cloud Hosting and Cloud VPS) (the "Security Services"), security services (SSL Certificates and SiteLook) (the "Security Services") and domain registration services (the "Domain Registration Services") among others.
1.2 The services offered by Sahaba are collectively referred to as the Services in this Notice.
1.3 We also have a website (the "Website") where website visitors, prospective customers and potential job applicants can find out more about us and our Services.
2. Hosting and Cloud Services
This section explains our privacy practices in relation to the data we collect when we provide Hosting and Cloud Services to you.
In this section, "client" refers to businesses to which we provide the Hosting and Cloud Services.
2.1 What information do we collect when we provide Hosting and Cloud Services
2.1.1 When clients use our Hosting and Cloud Services, they provide us with third party data. We only collect this data in accordance with our client's instructions. This means that our clients are in control of the data they upload to our platforms.
2.1.2 We enter into agreements with our clients that set out our legal obligations in relation to that data, and explain that we may only use such data to provide the Services to our client (i.e. to provide Hosting Services, Cloud Services or the Domain Registration Services). In many legal jurisdictions, particularly those within the European Economic Area ("EEA"), Sahaba is considered to be a "data processor" in relation to such client data. Each of our clients would be considered to be a "data controller". As a controller, each Sahaba client is responsible for complying with the requirements for controllers under the General Data Protection Regulation ("GDPR") which requires notice, disclosure and specific legal bases for transferring data to Sahaba and using the Hosting and Cloud Services. As a processor, Sahaba has some - but not all - of those responsibilities.
2.1.3 If you would like more information about the data collected by a particular Sahaba client and, in turn, transferred to Sahaba, please refer to that client's privacy notice which would typically be located on their website.
2.2 Information that you provide
2.2.1 The personal information we collect from you when we provide you with Services will depend on the type of service or support you require.
2.2.2 Some personal information is collected directly from you when you:
What information do we collect when you use or visit our website?
3.1.1 Information you provide
Additionally, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring / exit pages, operating system, date / time stamp and / or clickstream data. We may combine this automatically-collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics or site functionality.
Our Website contains social media features such as the Facebook button and other widgets that operate on our Website. These features may collect information such as your IP address and the pages you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy statement of the company providing the applicable feature.
[Targeted advertisements or interest-based offers may be presented to you based on your activities on our webpages, other websites and based on products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third-party partners may use features like cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests and to measure advertising effectiveness. If you wish to opt out of interest-based advertising.
We use the following types of cookies: